Support Plans

 

Support Plans	No Plan	Basic	Business	Critical
Price per month	Included*	$175.00	$250.00	$500.000
Email Support	Yes**	Yes	Yes	Yes
Guaranteed response time	-	Critical - 3 business hours General - 9 business hours	Critical - 1 business hours General - 3 business hours	Critical - 1 business hours General - 3 business hours
Telephone Support	-	-	Yes - Business hours	Yes - 24/7
Monthly Checklist***		Yes	Yes	Yes

* Included with any paid membership
** Response is not guaranteed
*** Checklist is a critical review of your application and server environment and provides a report for recommondations, security issues, and other issues that affect performance, secuirty and/or effeciency.