Independent Application Developers Network

Support Plans

 
Support Plans No Plan Basic Business Critical
Price per month Included* $175.00 $250.00 $500.000
Email Support Yes** Yes Yes Yes
Guaranteed response time - Critical - 3 business hours
General - 9 business hours
Critical - 1 business hours
General - 3 business hours
Critical - 1 business hours
General - 3 business hours
Telephone Support - - Yes - Business hours Yes - 24/7
Monthly Checklist***   Yes Yes Yes


* Included with any paid membership
** Response is not guaranteed
*** Checklist is a critical review of your application and server environment and provides a report for recommondations, security issues, and other issues that affect performance, secuirty and/or effeciency.